Get to know the people behind the Livingcity Group of Companies, starting with our Directors…
Established in 2000, Livingcity Group has grown over the years to become a well-known and well-regarded name within the property asset management field.
Check out the comprehensive range of services that our Group of Companies can offer, for a positive impact on your business.
Professional estate asset management. Comprehensive property and facilities management programme, individually tailored to each development.
Experienced Chartered Building Surveying practice. Adding value to clients' property interests by offering a range of bespoke services across the whole property sector.
Employment of skilled maintenance service operatives. Provision of site management staff to significant schemes.
Creative developer services and solutions, including new development customer care, completions management and aftercare, for a variety of clients. Creation and management of the bespoke tenant web portals we provide to each of our developments, as well as other graphics and design offerings.
Stand-alone cleaning and maintenance company, offering a comprehensive range of services to both corporate and private clients.
Specialist development and investment consultancy. Multi-disciplined approach to creation and delivery of mixed-use development and regeneration projects.
Landlord and Manager of retirement living schemes across England and Wales, providing a full management, maintenance and staffing regime.
Get to know the people behind the Livingcity Group of Companies, starting with our Directors…
The Directors are aided by our team of skilled individuals from a variety of interesting backgrounds, who support each department in their own unique way.
Our managed portfolio includes central and greater Manchester, London, Birmingham, Liverpool, Leeds, Cheshire, Sheffield, Nottingham, Cardiff, North Wales, Oxfordshire, Durham and Glasgow.
Below is a list of frequently asked questions to help you understand a little more about what we can do.
Every building in our managed portfolio is assigned a dedicated management team, comprising an Estate Manager/Surveyor, an Estates Administrator and a Client Accounts Administrator, so you always have a named person to ask for, who knows your building inside and out.
The contact details for your specific team are located on your building’s web portal (the information posters on site will have the address for the portal) or on written communication you have been sent. If you still can’t find your team’s names, give our reception a call on 0161 274 1400 and they will direct you to the correct person.
If your building has a Residents’ Management Company (RMC) with Directors who are leaseholders of apartments in the building, this means that people who live in or own at your building are in control of selecting the managing agent. If you are on the Board, you can put forward a suggestion of who you would like to run the building, so that at the end of the current agent’s contract, it will be re-tendered to the new prospective agents.
Our new business team would be delighted to speak with you about managing your block – call 0161 274 1400.
If you don’t have an RMC, this means that it is likely to be a direct contract between the landlord (owner) of the building and the managing agent. If your landlord is not willing to change agent, you have the right, as leaseholders of apartments in the building, to take over its management. This is called Right to Manage (RTM) and you can find more details on the LEASE website here.
We have assisted several of our now RMC clients to proceed with an RTM action, via their appointed solicitors, and we would be very pleased to speak with you should you require some advice.
At the moment, no, Livingcity does not provide a lettings service for apartments in the buildings we manage. We are appointed to manage the communal areas of the buildings, meaning the corridors, stairwells, external areas, landscaping, lighting, fire alarm, security system, lifts and so on.
If you are experiencing noise or other nuisance from a nearby apartment, in the first instance you should contact your site team, if you have one. They will attend to the property at their earliest opportunity and can try to resolve the situation as it is occurring, or soon after.
If the site team do not manage to resolve it and the problem persists, or if you don’t have a site team at your building, then contact your dedicated team at our head office and we will address the matter with the resident in question.
Further to the steps we can take ourselves, if the situation gets worse, the council is able to step in and help. For this, it will be beneficial for you to keep a record or diary of the disturbances, to have at your disposal.
As a Group of Companies, we hold RICS and ARMA-Q accreditation, in addition to ISO 9001 and OHSAS 18001 certification.
This means we are obliged to follow rigorous practices and regulations, and adhere to international-standard quality and health and safety management systems, on which we are audited regularly.
Our team combined has decades of experience in the surveying, legal, accountancy and asset management sectors, plus all the other skills we have picked up along the way.
If you’re still not sure, just get in touch – we’ll always try to assist where we can.
We have a huge range of services to offer to developers, whether you’re a major institutional investor or a small company working on your first residential conversion.
If you have any queries please pick up the phone, submit our contact form or drop us an email – we like to talk!
Livingcity Group Head Office
Livingcity Centre
10 Durling Street
Ardwick Green
Manchester
M12 6FS
Tel: +44 (0)161 274 1400
Fax: +44 (0)161 275 9247
Email: info@livingcity.co.uk