Accounts Administrator

Ready for your next opportunity?
Manchester | Full-time | Permanent

£27,500 per annum
Monday – Friday, 8:30am – 5:00pm

An insight to the role:

The successful candidate will be responsible for maintaining a portfolio of properties, keeping accurate records for all their designated properties. Ensuring that the system is always a true reflection of the client bank accounts. They will also liaise with property managers and our Estates Department, maintaining good relationships.

Key Requirements:

• Resilience and enthusiasm.
• Desire to take ownership of issues and to bring them to a conclusion.
• Excellent customer service skills with an open and approachable attitude and a willingness to build a rapport with tenants, clients, and other departments.
• Versatility and the ability to adapt quickly to changing roles.
• Excellent communication skills, both written and verbal.
• Experience of MS Office – Word and Excel.
• Ability to work on own initiative as well as part of a team.
• Ability to prioritise workload to give maximum productivity.

Essential Job Functions:

Income Management

All cash, cheques and electronic transfers to be applied to tenant accounts daily.

Bank Reconciliations

All client bank accounts to be fully reconciled monthly and passed to Client Accounts Manager. Investigate any un-reconciled entries and provide details.

Tenant Invoices

Generate tenant service charge and ground rent demands to be issued, along with other invoices as required. All necessary documentation to be included with demands to ensure compliance with current regulations.

Client Reporting

Produce monthly reports, within 5 days of month/quarter end, ensuring that they show an accurate reflection of the property account.

Purchase Ledger

General supplier and internal payment runs to be completed weekly/monthly. Any un-reconciled entries to be followed up. Re-visit any outstanding entries within one month to ensure any queries are resolved.

Credit Control

Aged debt reports to be monitored monthly.

Credit control phone calls/letters to be issued in line with agreed timescales and files to be passed to the credit control department.

System Maintenance

Ensure tenant amendments are dealt with on receipt. Pro-actively obtain contact details and update immediately.

Communications

Deal with tenant queries on receipt. Ensure all communications, (telephone, email or letter) are professional and are to a high standard. Always remain professional and courteous.

Desirable Attributes:

• Experience in building management environment
• Accounts environment experience
• Experience in creating reports
• Customer Service experience

If you’re great with numbers, love getting things done and want to be part of a supportive team where you can take ownership and grow, we’d love to hear from you.