Privacy Policy

We are committed to safeguarding the privacy of our customers, clients and website visitors; this policy sets out how we will treat your personal information.

1. What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) Information about your computer and about your visits to and use of any of our websites (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b) Information that you provide to us for the purpose of registering with us in order to receive any of our services (including any employment application forms);

(c) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters, or

(d) Any other information that you choose to send to us.

2. IP addresses,cookies and web beacons

We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. For the same reason, we may obtain information by using a cookie file, which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our websites and to deliver a better and more personalised service.

They enable us:

(a) To estimate our audience size and usage pattern;

(b) To store information about your preferences and so allow us to customise our websites according to your individual interests;

(c) To speed up your searches, and

(d) To recognise you when you return to our websites.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the usage of cookies. However, if you select this setting, you may be unable to access certain parts of our websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that third party websites, which may be linked to our websites, may also use cookies, over which we have no control.

More information about cookies can be found at

Some of our website pages and HTML-formatted e-mail newsletters may use web beacons in conjunction with cookies, to compile aggregate statistics about website usage. A web beacon is an electronic image, called a single-pixel (1×1) or clear GIF, and they are used like cookies to recognise certain types of information on your computer, such as your cookie number, time and date of a page view, and a description of the page where the web beacon is placed.

3. Using your personal information

Personal information submitted to us via our websites will be used for the purposes specified in this privacy policy or on the relevant parts of our websites. We may use your personal information to:

(a) Administer the websites;

(b) Improve your browsing experience by personalising the websites;

(c) Enable your use of any of our services, including the services available on our websites;

(d) Send you general (non-marketing) commercial communications, including via email;

(e) Send you marketing communications relating to any of our businesses which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (where you have provided us with your email address, you will have specifically agreed to receive such marketing communication via email. You can inform us at any time if you no longer require marketing communications);

(f) Deal with enquiries and complaints made by or about you, relating to any of our services and/or our websites.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

4. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary, for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) To the extent that we are required to do so by law;

(b) In connection with any legal proceedings or prospective legal proceedings;

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling, or

(e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

5. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

Of course, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the relevant website).

6. Where we store your personal data

All information you provide to us is stored on our secure servers in the United Kingdom.

7. Policy amendments

We may update this privacy policy from time-to-time, by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

8. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) The payment of a fee (currently fixed at £10.00), and

(b) The supply of appropriate evidence of your identity.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by email, at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

9. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

10. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

11. Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to or by post to Livingcity Centre, 10 Durling Street, Ardwick Green, Manchester M12 6FS.

12. Data controller

The data controller responsible in respect of the information collected on the website is Livingcity Limited. Its data protection registration number is Z9514853.

The data controller responsible in respect of the information collected on any of our web portals is Limited. Its data protection registration number is Z1730438.